Comprehensive Guide to Fidelity Insurance for Cars

The Power of Car Insurance: Your Shield on the Road

Fidelity insurance car is a term that many vehicle owners may have come across, but not everyone fully understands its importance. Car insurance is not just a legal requirement; it is also your financial safety net in case of accidents, theft, or mechanical breakdowns. Without it, you could face steep repair bills, legal fees, or even the loss of your vehicle.

Here’s a quick breakdown of why having fidelity insurance car coverage is so crucial:

  • Financial Protection: Covers the cost of repairs and replacements.
  • Liability Coverage: Ensures you’re covered if you’re at fault in an accident.
  • Peace of Mind: Know that you’re protected in emergencies.

Fidelity Warranty Services offers a variety of car insurance plans, ranging from basic powertrain coverage to more comprehensive platinum plans. These plans provide protection for up to 150,000 miles, mitigate repair costs, and offer specialized coverage for electric vehicles. Understanding the range of coverage options can help you choose the right plan to keep your car and finances safe.

Car Insurance Benefits Infographic - Fidelity Insurance Car Infographic Step-Infographic-4-Steps

Understanding Fidelity Insurance for Cars

Fidelity insurance for cars is designed to give you peace of mind by covering various repair costs and offering additional benefits. Let’s break down the key aspects:


Fidelity Warranty Services offers several levels of coverage, each tailored to different needs:

  • Platinum Coverage: This is the most comprehensive plan, often referred to as a bumper-to-bumper warranty. It covers nearly all vehicle components, except for a few exclusions like brake linings, rotors, tires, and upholstery.

  • Gold Coverage: This plan includes basic powertrain coverage and extends to components like cooling systems, steering, brakes, air conditioning, and suspension. It’s a solid middle-ground option for those who want more than just the basics.

  • Powertrain Coverage: This is the most basic plan, covering essential parts like the engine, transmission, and drive axle. It’s ideal for those who want to protect the most critical and expensive components of their vehicle.


Fidelity insurance doesn’t just stop at covering repair costs. Here are some additional benefits you get:

  • Alternate Transportation Coverage: If your car is in the shop for several days, Fidelity reimburses you up to $40 a day for a maximum of 10 days. This is more generous than many other car warranties.

  • Towing Coverage: If your car breaks down, Fidelity covers up to $100 in towing fees.

  • Trip Interruption Coverage: If you’re traveling more than 100 miles from home and your car breaks down, Fidelity reimburses you for alternate trip arrangements up to $100 a day for a maximum of $500 per occurrence.

  • Fluid Replacement: When your car is undergoing a repair, Fidelity pays to refill any depleted fluids.

Fidelity Warranty Services

Fidelity Warranty Services has been in the business for over 40 years and has built a solid reputation. They are backed by a strong insurance company, which holds an A+ Stable rating from A.M. Best Company. This strong backing adds a layer of security for customers.

  • Customer Reviews: Overall, Fidelity Warranty Services reviews are positive. Customers appreciate the easy claim process and the extensive network of authorized service centers. However, some customers have reported issues with denied claims, so it’s crucial to understand your contract thoroughly.

  • Flexible Plans: Fidelity offers plans for high-mileage vehicles and specialized coverage for electric vehicles, which is not common among warranty providers.

Types of Fidelity Car Insurance Plans

Fidelity Warranty Services offers several plans to cater to different needs and vehicle types. Here’s a quick look at the three main coverage options: Platinum Coverage, Gold Coverage, and Powertrain Coverage.

Platinum Coverage

Platinum Coverage is the most comprehensive plan offered by Fidelity. It’s a bumper-to-bumper exclusionary plan, which means it covers almost every component of your vehicle. However, there are specific exclusions:

  • Brake linings, drums, and rotors
  • Tire wheels
  • Upholstery and paint
  • Heater and radiator hoses
  • Exhaust system
  • Air bags, glass, and batteries

This plan is ideal for those who want extensive coverage and peace of mind, knowing that most parts of their vehicle are protected.

Gold Coverage

Gold Coverage is a step down from Platinum but still offers robust protection. It includes basic powertrain components and extends to:

  • Cooling system
  • Steering system
  • Brakes
  • Air conditioning
  • Front and rear suspension
  • Electrical components

Additionally, Gold Coverage includes hybrid, plug-in electric, compression natural gas, and hydrogen components. This makes it a versatile choice for those with alternative fuel vehicles.

Powertrain Coverage

Powertrain Coverage is the most basic plan, focusing primarily on essential components such as:

  • Engine
  • Transmission
  • Drive axle
  • Transaxle
  • Transfer case

This plan is perfect for those who want to cover the most critical and expensive parts of their vehicle, ensuring that major mechanical failures are taken care of.

These three plans offer varying levels of protection, allowing you to choose the one that best fits your vehicle’s needs and your budget. Next, we’ll explore how to choose the right Fidelity insurance plan based on factors like vehicle age, mileage, and model.

How to Choose the Right Fidelity Insurance Plan

Choosing the right fidelity insurance car plan involves considering several key factors. Let’s break them down:

Vehicle Age

Older vehicles often have more wear and tear, which can lead to more frequent repairs. If your car is older, you might want to consider the Gold or Platinum plans, which cover a wider range of components.

Example: A 2012 Toyota Camry with 100,000 miles might benefit more from a comprehensive plan like the Gold or Platinum, as it covers more parts that are likely to fail due to age.


High-mileage vehicles have different needs than newer ones. Fidelity offers specific plans for high-mileage cars, such as the Drivetrain Plus and Owner Select plans. These are designed to extend the life of cars that already have significant use.

Example: A Honda Accord with 120,000 miles would be a good candidate for the Owner Select plan, which covers essential components and additional systems like air conditioning and steering.


Different car models have different reliability records. Some models are known for specific issues. Research your car model’s common problems and choose a plan that covers those areas.

Example: If you own a BMW, which often has complex electrical systems, the Gold or Platinum plans would be ideal as they cover electrical components.


Deductibles can significantly impact your out-of-pocket expenses. Fidelity offers plans with deductibles ranging from $0 to $250. Plans with lower deductibles usually cost more upfront but save you money on each repair.

Example: If you prefer not to pay much when a repair is needed, consider a plan with a $0 or $50 deductible. If you want lower monthly payments and don’t mind paying more per repair, a $250 deductible plan might be better.

Summary Table

Factor Recommended Plan
Older Vehicle Gold or Platinum
High Mileage Drivetrain Plus or Owner Select
Specific Model Issues Gold or Platinum
Low Deductible Preference $0 or $50 Deductible Plans
Low Monthly Payments $250 Deductible Plans

By considering these factors, you can choose a fidelity insurance car plan that best fits your needs and ensures your vehicle is well-protected.

Next, we’ll dive into the claims process and how Fidelity makes it easy to get your car repaired and back on the road.

Fidelity Insurance Claims Process

When it comes to filing a claim with Fidelity Warranty Services, the process is designed to be as straightforward and hassle-free as possible. Here’s how it works:

Claims Service

Fidelity claims analysts are available to assist you from 8 a.m. to 9 p.m. EST, Monday through Friday, and 9 a.m. to 4 p.m. EST on Saturday. If you need to file a claim, simply contact Fidelity within these hours. They will guide you through the necessary steps and documentation required to process your claim.

Authorized Repair Facility

One of the advantages of fidelity insurance car plans is the extensive network of over 6,000 authorized repair facilities nationwide. This means you can get your car repaired at a trusted service center without worrying about whether the repairs will be covered.

Example: Gregorio S. mentioned that Fidelity contacted the warranty broker instead of the shop where his car was, leading to delays. To avoid such issues, make sure to confirm that the repair facility is within Fidelity’s network.

Direct Payment

Fidelity Warranty Services aims to make the payment process seamless. Once your claim is approved, Fidelity pays the repair facility directly. This means you won’t have to front the money and wait for reimbursement.

Case Study: Deborah S. shared her positive experience on BBB, highlighting that Fidelity handled everything and ensured her Jeep was fixed right the first time. This kind of efficient service can make a significant difference when you’re dealing with car repairs.

Additional Tips

  • Keep Documentation Handy: Always have your warranty contract, repair estimates, and any communication with the repair facility ready. This will help speed up the claims process.
  • Contact Fidelity Early: As soon as you encounter an issue, get in touch with Fidelity to start the claims process. Delays can complicate matters.

By understanding the fidelity insurance car claims process, you can ensure a smoother experience when you need it most.

Next, we’ll explore the additional benefits that come with Fidelity car insurance, such as alternate transportation coverage and towing services.

Additional Benefits of Fidelity Car Insurance

When you choose fidelity insurance car coverage, you’re not just getting protection for your vehicle. You’re also gaining access to a range of additional benefits that make your driving experience smoother and more secure. Let’s take a closer look at these perks.

Alternate Transportation Coverage

If your car breaks down and needs repairs, getting around can be a hassle. With Fidelity’s Alternate Transportation Coverage, you can be reimbursed up to $40 per day for up to 10 days. This covers public transportation, rental cars, or rideshare services. So, you can keep moving without worrying about extra costs.

Towing Coverage

Breaking down on the road is stressful enough without having to worry about towing fees. Fidelity offers Towing Reimbursement of up to $100 after a covered mechanical breakdown. This ensures you get your car to a repair facility without the added financial burden.

Travel Coverage

If your vehicle breaks down more than 100 miles from home, Fidelity’s Travel Coverage comes to the rescue. You can get reimbursed up to $100 per day for food and lodging, up to $500 per occurrence. This helps cover unexpected expenses and keeps you comfortable while your car is being repaired.

Fluids Coverage

Repairs often require replacing essential fluids like oils, greases, and air conditioner gases. Fidelity’s Fluids Coverage ensures these necessary fluids are replaced at no extra cost to you after a covered repair. This keeps your vehicle running smoothly without additional expenses.

Improved Resale Value

A fidelity insurance car warranty can significantly boost your vehicle’s resale value. These warranties are transferable to the new owner, making your car more attractive to potential buyers. It shows that the car has been well-maintained and protected against unexpected repairs.


One of the standout benefits is the option to include the plan cost in the financing of your vehicle. This means you can spread out the cost of the warranty over your loan term, making it more affordable and manageable.

National Coverage

Fidelity has an extensive network of over 6,000 authorized repair shops across the U.S. and Canada. This means no matter where you are, you can find a participating service center to handle your repairs. Plus, Fidelity partners with more than 3,800 U.S. dealerships, ensuring widespread availability of their service contracts.

These additional benefits make fidelity insurance car coverage a comprehensive choice for vehicle protection. Now, let’s move on to some frequently asked questions about Fidelity car insurance.

Frequently Asked Questions about Fidelity Insurance for Cars

Does Fidelity Warranty Cover Battery Replacement?

No, Fidelity Warranty Services typically does not cover battery replacement under its standard plans. While they provide extensive coverage options, batteries fall under the category of wear and tear items, which are generally excluded. However, Fidelity does offer a special plan specifically designed to cover wear and tear, which you might want to consider if battery replacement is a concern.

How Do I Contact Fidelity Warranty?

If you need to get in touch with Fidelity Warranty Services, you can call their customer service line at 800-327-5172. Their claims analysts are available from 8 a.m. to 9 p.m. EST, Monday through Friday, and 9 a.m. to 4 p.m. EST on Saturday. For cancellations or other inquiries, it’s best to contact the dealership where you purchased the warranty. If the dealership is no longer in business, you can contact Fidelity directly.

Can I Cancel Fidelity Car Warranty?

Yes, you can cancel your Fidelity car warranty. To do so, reach out to the dealership where you bought the warranty and ask for a cancellation. If the dealership is no longer operational, you should contact Fidelity directly. The cancellation process may involve specific steps and timelines, so make sure to follow the guidelines provided to avoid any complications.


At Surety Bonds Co, we understand how important it is to protect your car and your peace of mind. Investing in fidelity insurance for cars ensures that you’re covered for unexpected repairs and maintenance, which can save you from costly out-of-pocket expenses.

Fidelity insurance offers comprehensive coverage options that cater to various needs, whether you have a new vehicle or an older, high-mileage car. With plans like Platinum, Gold, and Powertrain, you can choose the one that best fits your vehicle’s requirements and your budget.

Peace of mind is invaluable when it comes to car ownership. Knowing that you have a reliable warranty can make all the difference, especially when faced with unexpected mechanical issues. Fidelity Warranty Services has over 45 years of industry experience and a network of over 6,000 authorized service centers, ensuring that you receive quality service and support when you need it most.

Protect your investment by choosing a fidelity insurance plan that suits your needs. Whether you’re looking for extensive coverage or just the basics, these plans offer a range of options to keep your vehicle running smoothly. Plus, with additional benefits like alternate transportation coverage and towing, you can be sure you’re well-covered in any situation.

For more information on how Surety Bonds Co can help you secure the right fidelity insurance for your car, visit our service page. Protect your vehicle, safeguard your finances, and drive with confidence.

Comprehensive Guide to Fidelity Insurance for Cars

Comprehensive Guide to Fidelity Insurance for Cars

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